Shipping Policy

At Flio, we make sure your order reaches you quickly, safely, and in perfect condition. This policy explains our shipping process for all orders within India.

• Custom or Made-to-Order Products: Processing times vary depending on complexity and order size. We will share an estimated timeline when confirming your order.

• Ready-to-Ship Products: Orders are usually dispatched within 2–4 business days.

• ₹99 standard delivery fee for all locations in India.

• Free delivery on orders above ₹2999.

• 3–7 business days after dispatch, depending on your location.

• Delivery times may vary during peak seasons, public holidays, or due to unforeseen courier delays.

• Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

• If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery or the expected delivery date. We will investigate and offer a replacement or refund where applicable.

For shipping queries, please email us at dotfigstudio@gmail.com